Deliveries & Collection
We deliver throughout Liverpool and the North West. Wherever we can't get to in the van, we use a trusty courier service to get the job done.
Our approach is flexible and we will always endeavour to make the best sense possible for all concerned. We're not militant. Common sense (our version) will prevail.
Local Delivery
Free Liverpool Deliveries are available for orders above £50 but by all means give us a call to discuss your needs if this doesn't suit. Anything below this will include a £5 delivery charge.
The van covers the centre of town and South Liverpool most week days. We head across to the Wirral (usually Wednesday or Thursday) and North Liverpool; Crosby via Maghull and up to Formby (almost always on a Friday) once a week.
General Terms
Some information about your order...
Gift Wrapping & Notes
Please let us know if you would like a specific note included with your order. We tend to wrap all bottles in paper and reuse wine cases for shipping to keep our carbon footprint low.
Shipping Costs
Shipping should be automatically adjusted depending on your postcode. Free delivery covers all Liverpool postcodes, and the following Cheshire postcodes: CH41-49, CH60-63.
Delivery times
We will look to have your delivery with you within 3 working days of receiving the order but please ask if you need it by a certain date and we'll do our best.
Vintages
We will endeavour to deliver vintages as advertised but they often change faster than we can update (and we're pretty slow) - so it may be wise to confirm the vintage in your order if you're interested or in need of something particular.
Surcharges
Surcharges often apply to deliveries outside mainland England so wise to confirm before you order. Indeed, Northern Ireland is beyond us unless shipping charges agreed beforehand.
Returns
If something is wrong with your order or it's not what you expected, please get in touch and we'll sort it out. We'll look to rectify any mistakes where possible.