Deliveries & Collection

We deliver throughout Liverpool and the North West. Wherever we can't get to in the van, we use a trusty courier service to get the job done.

Our approach is flexible and we will always endeavour to make the best sense possible for all concerned. We're not militant. Common sense (our version) will prevail.

Local Delivery

Free Liverpool Deliveries are available for orders above £50 but by all means give us a call to discuss your needs if this doesn't suit. Anything below this will include a £5 delivery charge.

The Van covers the centre of town and South Liverpool most week days. We head across to the Wirral (usually Wednesday or Thursday) and North Liverpool; Crosby via Maghull and up to Formby (almost always on a Friday) once a week.

  • Collection

    You're welcome to select Shop Collection at checkout if it's easier. We'll hold onto the order in store for you to pick up during our opening hours. Feel free to send an email if you need to collect your order on the same day, but we'll be sure to get in touch once it's ready anyway.

  • Courier Delivery

    We use a trusted Courier Delivery service for all shipments across Great Britain. This costs £10. Further surcharges apply to deliveries abroad, including Northren Ireland and the Republic of Ireland. Please get in touch if there's any specific information or delivery notes for our couriers.

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General Terms

Some information about your order...

Gift Wrapping & Notes

Please let us know if you would like a specific note included with your order. We tend to wrap all bottles in paper and reuse wine cases for shipping to keep our carbon footprint low.

Shipping Costs

Shipping should be automatically adjusted depending on your postcode. Free delivery covers all Liverpool postcodes, and the following Cheshire postcodes: CH41-49, CH60-63.

Delivery times

We will look to have your delivery with you within 3 working days of receiving the order but please ask if you need it by a certain date and we'll do our best.

Vintages

We will endeavour to deliver vintages as advertised but they often change faster than we can update (we're pretty slow). So, again, it may be wise to confirm before ordering if you're in need of something particular.

Surcharges

Surcharges often apply to deliveries outside mainland England so wise to confirm before you order. Indeed, Northern Ireland is beyond us unless shipping charges agreed beforehand.

Returns

If something is wrong with your order or it's not what you expected, please get in touch and we'll sort it out. We'll look to rectify any mistakes where possible.